Electronic Medical Record Clerk @Star Medical Specialties
Electronic Medical Record Clerk
Full-time @Star Medical Specialties
📍 Addison, TX
✏️ 1 day ago
Description
:
Responsibilities of the Customer Service Representative include the following:
1. Represent the Company in a professional and courteous manner in all interactions with client/patients.
2. Route client/patient referrals/Calls to the appropriate department or individual(s) in the Company.
3. Communicate client information necessary to schedule home medical equipment services.
4. Determine correct resolution to client complaints; take corrective action, and monitor results.
5. Assist with multiple departments.
6. Establish and maintain client records digital.
7. Communicate with billing department to ensure proper billing to insurance companies, contracts, other third party payers and client/patients for all products and services delivered; maintain accurate billing records.
8. Participate in surveys conducted by authorized inspection agencies.
9. Participate in the Company's Performance Management program as requested by the Performance Management Coordinator.
10. Participate in Company committees when requested.
11. Pursue continuing education programs appropriate to job responsibilities.
12. Perform other duties as assigned by Chief Executive Officer (CEO).
Responsibilities of the Customer Service Representative include the following:
1. Represent the Company in a professional and courteous manner in all interactions with client/patients.
2. Route client/patient referrals/Calls to the appropriate department or individual(s) in the Company.
3. Communicate client information necessary to schedule home medical equipment services.
4. Determine correct resolution to client complaints; take corrective action, and monitor results.
5. Assist with multiple departments.
6. Establish and maintain client records digital.
7. Communicate with billing department to ensure proper billing to insurance companies, contracts, other third party payers and client/patients for all products and services delivered; maintain accurate billing records.
8. Participate in surveys conducted by authorized inspection agencies.
9. Participate in the Company's Performance Management program as requested by the Performance Management Coordinator.
10. Participate in Company committees when requested.
11. Pursue continuing education programs appropriate to job responsibilities.
12. Perform other duties as assigned by Chief Executive Officer (CEO).
Ready to apply? ⤵
Electronic Medical Record Clerk
Full-time @Star Medical Specialties