Nursing Case Manager @Hektoen Institute LLC

Why You'll Love This Role:
Work at the intersection of public health, clinical care, and social justice
Gain experience in both nursing triage and medical case management
Contribute to a high-impact program serving people living with HIV
Collaborate with a multidisciplinary team and community providers
Access ongoing professional development opportunities
Key Responsibilities:
Deliver client-centered case management, helping clients navigate housing, food, insurance, mental health, substance use treatment, and medical care
Conduct in-depth client assessments and reassessments
Provide nursing triage, medication management, injections, and treatments in clinical, office, and community settings
Support clients after ER/hospital discharge, post-incarceration, or after transition from other institutions
Manage prior authorizations, medical supplies, and medication refills
Document interactions in EMR systems and ensure timely data entry for grant and program reporting
Participate in case conferences, quality improvement efforts, and community collaborations
Educate patients and families on treatment adherence, health maintenance, and wellness resources
You're a Great Fit If You:
Are a licensed RN in Illinois or will become licensed within 3 months
Have strong communication and organizational skills
Are adept working with underserved and marginalized communities, including people of color, LGBTQ individuals, youth, and those impacted by trauma, incarceration, poverty, and mental health or substance use challenges
Understand the importance of trauma-informed, culturally respectful care
Thrive in a team setting and enjoy working with interdisciplinary professionals
Have excellent documentation skills using EMRs and client tracking systems
Preferred Qualifications:
Bachelor's degree in nursing (required)
Prior experience in HIV care, community health, or public health settings preferred
Experience with enrollment in Medicaid/Marketplace insurance, Illinois social services, pharmacy assistance programs a plus
Training and Support:
Receive training in HIV case management (AFC Medical Case Management Training required upon hire)
Attend at least 12 annual professional development sessions (topics include cultural competency, mental health, QI/QM, and HIV education)
Annual cultural competency and self-care education
Schedule and environment:
Full-time
Clinic and office, with some visits in community or hospital settings
Must be available for community outreach and cross-coverage when needed

You may apply for this position by submitting your cover letter and resume by clicking the "Reply by Email" button.