Senior Shift Lead $16-$18/HR @Dairy Queen

We strive to create positive memories for all our fans so we are looking for positive, energetic employees who are passionate about the Dairy Queen brand and delivering exceptional customer (fan) service. Applicants should be eager to lead, do things right, be accountable, have ownership in what they do, and be able to create smiles and stories for our fans.

Job Functions:

Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance

Enthusiastically greet and welcome fans to the Dairy Queen brand

Strive to exceed fan expectations and deliver fan first service through timely and quality service

Meet or exceed Dairy Queen brand standards with competency in inventory and cash controls

Ensure that all PRIDE systems and routines are incorporated into the day-to-day operations of the restaurant, setting each scheduled shift up for success

Assist the General Manager training, coaching, and developing Shift Leads and Crew Members to build a highly skilled and productive team

Create and maintain a positive, safe, clean, and inviting environment for fans and team members

Calmly solve fan concerns and embrace Dairy Queen's service recovery standards

Be a willing team player and maintain a cooperative, harmonious working relationship with management and team members

At all times exhibit a genuine passion for excellence

Perform other duties as assigned by management such as: weekly inventory ordering, cake decorating, deep cleaning and weekly cleaning of soft serve machines.

We are a small treat location and hours include Mon-Fri 11:30-5. The store is quiet at this time so duties include general maintenance of the store and cake decorating. Reliability is critical. Serious Applicants Only please.