Client Relations Manager @Pacific Associates

Client Relations Manager
Full-time @Pacific Associates
๐Ÿ“ Irvine, CA
โœ๏ธ 17 hours ago
Description
Pacific Associates is a trusted debt consolidation and settlement firm with 27 years of experience helping clients achieve financial freedom. We hold a Triple A (AAA) rating with the Better Business Bureau and pride ourselves on ethical, professional service.

We are looking for a motivated Client Relations Manager to join our growing team in Irvine. This is an excellent opportunity for a college student or recent graduate looking to gain real-world professional experience, develop strong negotiation skills, and grow with a stable, established company.

Position Overview:
This person will be responsible for negotiating debt settlements directly with banks, credit card companies, and lenders on behalf of our clients. This is a client-facing role that requires professionalism, quick thinking, and strong attention to detail.

Key Responsibilities:
- Contact banks, lenders, and creditors via phone to negotiate favorable debt settlement agreements
- Analyze client debt portfolios and develop effective negotiation strategies
- Clearly explain settlement options and outcomes to clients
- Maintain accurate records of all communications, agreements, and settlements
- Follow up on negotiated deals to ensure proper documentation and processing
- Build and maintain positive relationships with creditors and clients
- Stay current on debt settlement regulations and industry best practices
- Provide regular progress updates to clients and internal team members
- Handle administrative tasks related to client accounts and settlements

What We're Looking For:
- Professional phone demeanor and excellent verbal communication skills
- Strong math/numerical skills and comfort working with financial figures
- Ability to think quickly, problem-solve, and negotiate effectively
- Highly detail-oriented and organized
- Reliable, motivated, and eager to learn and grow
- Previous customer service, sales, or call center experience is a plus but *not required*
- Must be comfortable making outbound calls daily

Ideal Candidate: A college student or recent graduate who is ambitious and looking for a long-term growth opportunity in the financial services industry.

Compensation & Schedule:
- $25 per hour
- 35 hours per week to start (Monday-Friday, 9:00 AM - 4:00 PM)
- Hours will increase with deal flow and performance (potential for more earnings)
- Paid training provided

Location: Irvine, CA (In-office position)

How to Apply:
Please send your resume and a brief note about why you'd be a great fit for this role by clicking the "Reply by Email" button.
Or send your resume to veena@pacificassoicates.com
We are looking to hire as soon as possible. Serious candidates only.

Pacific Associates is an equal opportunity employer.
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Client Relations Manager
Full-time @Pacific Associates
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