Experienced Dental Receptionist / Front Desk Coordinator — Full-Time @Joseph Nam

Smile By Choice Dentistry
200 W 57th St, Suite 202, New York, NY 10019
Pay: $20-$25 per hour, based on experience
Job Type: Full-time, in person

Smile By Choice Dentistry is seeking an experienced, organized, and dependable dental receptionist to join our Manhattan practice near Columbus Circle.

Previous dental front desk or receptionist experience is required. We are considering candidates available for full-time work only.

Responsibilities
- Welcome patients and manage check-in and check-out.
- Answer patient calls and respond to messages professionally.
- Schedule appointments and confirm visits by phone and text.
- Maintain accurate patient records using Open Dental.
- Verify dental insurance coverage and communicate with insurance providers.
- Process payments and assist with patient billing questions.
- Support insurance claim submissions, follow-ups, and outstanding balance collection.
- Coordinate with our clinical team to keep patient flow organized.

Qualifications
- Previous dental receptionist or front desk experience required.
- Full-time availability required.
- Strong spoken and written English.
- Excellent customer service, communication, and organizational skills.
- Attention to detail and the ability to manage multiple tasks.
- A reliable, proactive approach and strong work ethic.
- Open Dental experience and knowledge of dental insurance and billing preferred.

Office Hours
Monday-Thursday: 9 AM-6 PM
Friday: 8 AM-5 PM
Saturday: 9 AM-3 PM

We will discuss the specific full-time work schedule during the interview.

Interview & Application Process

We invite qualified candidates to an in-person paid working interview lasting approximately 1-2 hours at $20 per hour.

To apply, email your resume by clicking the "Reply by Email" button with the subject line "Full-Time Dental Receptionist Application." Please include a brief summary of your dental office experience, your full-time availability, and your earliest start date.

For faster scheduling, text Dr. Nam at 773-848-2534 with:
- Your full name
- Two preferred interview dates
- Your available times on each date

Please avoid 1-2 PM, as this is our lunch break. We'll respond promptly to confirm your interview date and time before you come in.